An infographic produced by Headway Capital offers guidance for navigating the sticky wicket of reproaching a colleague. The graphic opens by affirming that negative (and specific) feedback can lead to higher performance and more cohesive teamwork.
It has to be a two-way street, though: Managers should create a space in which employees can voice their own concerns.
As for how to do it right, the infographic suggests scheduling regular performance reviews, evaluating projects as a team to see where improvement is needed, and letting people begin meetings with “self-reviews.” There are also helpful reminders to keep an open mind, to ask for feedback on your own feedback, and not to shy away from conflict. Letting unaddressed issues simmer is a recipe for disaster.
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The graphic warns against launching right into your lecture, giving vague critiques and combining criticisms with conversations about salary or promotions. It’s best to leave those emotional hot potatoes for a separate talk.
Constructive criticism, ultimately, is an act of caring. It can be daunting, but providing timely, specific feedback and recommendations for improvement can turn someone’s attitude around. In business, as in life, it’s best not to let things fester.
If you’ve been putting off a “can we talk in private?” conversation, the infographic below can help you prepare.
from PR Daily News Feed http://ift.tt/2uP7M6O
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