Wednesday, August 31, 2016

3 things exceptional corporate communicators do

Your work as a corporate communicator entails much more than just managing your organization’s intranet and social media accounts.

The stories you tell can affect business goals and the bottom line.

Become a corporate comms superhero in your organization by attending our Employee Communications, PR and Social Media Summit at Microsoft on Sept. 28-30 in Redmond, Washington.

How do industry standouts make sure they get exceptional results? They do three things:

1. Prioritize culture. They know the importance of a strong corporate culture in garnering positive PR.

2. Incorporate visuals. Savvy professionals use videos and infographics to tell powerful stories on social media.

3. Craft a bulletproof crisis plan. Having a response team and running practice drills is crucial.

This is your chance to set yourself and your organization apart—make sure you don’t miss out.

Register here to save $100!

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Time to get a dynamic visual communications strategy

Have you:

· Created a powerful YouTube channel that brings new energy to your brand?

· Integrated Snapchat into your social media strategy?

· Strengthened your LinkedIn promotions with strong visual stories?

If your answers are no, no and no, fear not. Join us at Cisco for our Visual Communications Conference on Sept. 21–23 in San Jose, California. Let visual communication experts show you how to create a visual communications strategy that propels your organization to the forefront of your industry.

Images power the fastest growing platforms Snapchat and Instagram. Our brain processes visuals 60,000 times faster than text. Millennials are more distracted than ever. Brand managers everywhere rush to follow this emerging trend. It’s time to let your visuals do the talking.

Register here and save $100!

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What are your favourite last words?

Hey, fellas! How about this for a headline for tomorrow’s paper? ‘French Fries’!

Said by: James French, a convicted murderer, was sentenced to the electric chair. He shouted these words to members of the press who were to witness his execution.


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How are snipers usually killed in combat?

Snipers are usually killed by:
 
  1. Other snipers (counter-snipers)
  2. The forward advance of opposing troops or by being outflanked by those same troops.
  3. Artillery - Either man-portable (mortars, grenade launchers,etc) or field weapons.
  4. Airstrikes


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Twitter entices social media heavyweights with cash

In a bid to regain some of the relevance and users it lost over the past few years, Twitter hopes that dollar signs can win favor with influential social media users.

The Amplify Publisher Program gives Twitter celebrities the opportunity to make money on their content by enabling users to allow Twitter to place a pre-roll ad in front of their videos.

According to the company’s blog post, it’s “as simple as ‘checking a box’ prior to tweeting.”

The opt-in is nonexclusive, which means that users could theoretically monetize their videos on Twitter and any other platform, such as YouTube. Creators will receive 70 percent of the ad revenue for their video.

RELATED: Learn to produce newscast-ready video and B-roll that media notice and fans share.

Twitter also upgraded its Media Studio—the destination for all of the platform’s publishing tools and resources. Users now have access to:

  • A new unified media library (videos, GIFs, and images)
  • New tweet scheduling / planning capabilities
  • Team management and multi-account support
  • Improvements in stability and upload performance

Users can check whether they’re eligible for the program by downloading the Twitter Engage app.

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10 Must-See Presentations at #CMWorld 2016

MUST SEE PRESENTATIONS AT CONTENT MARKETING WORLDContent marketing is all grown up. With 88% of B2B and 76% of B2C marketers saying their organization uses it, the art and science of content marketing have exploded over the past few years.

Instead of focusing solely on creating content, content marketers now spend most of their efforts on content distribution, analytics, and optimization. Moreover, a documented content strategy has become a major differentiator between content programs that work and those that don’t.

The reason for this is simple.

“Content marketing is sometimes ineffective because people don’t realize what it’s intended to do. Tell your teams who your target audience is, what they are creating, and your measure of success. If you don’t outline it, it’s not fair to expect people to shoot for the same target.” — The Role of Earned Media in Inbound Strategy

When developing your organization’s content strategy, it’s important to stay ahead of the tactics and tools paving the way for tomorrow’s success.

That’s why events like Content Marketing Institute’s annual Content Marketing World are important. With more than 80 sessions and workshops from around the world, #CMWorld packs a year’s worth of content inspiration into four days.

This year’s Content Marketing World kicks off on September 6 in Cleveland, Ohio, The main conference takes place Wednesday, September 7 and Thursday, September 8, book-ended on Tuesday and Friday with workshops and industry labs.

The decision to attend Content Marketing World is an easy one; however, choosing from their selection of panels and presentations is a different story.

While we’ll all be at Joe Pulizzi’s welcome address and enjoy keynotes by Mark Hamill and others, your unique #CMWorld journey will be determined by the individual sessions you attend.

To help you out, we’ve combed through the main conference schedule and chosen our 10 can’t-miss sessions at this year’s Content Marketing World.

 

Main Conference – Day 1 (September 7)

Content Strategy: Clarity, Constraints, and Common Sense
10:30 a.m. – 11:15 a.m.

Anyone who caught Kristina Halvorson’s keynote at last year’s Content Marketing World or read Content Strategy for the Web knows this session is the perfect way to kick off day 1.

While content strategy has always been important, more brands are waking up to how important it is. Learn the difference between marketing strategy, content strategy and content marketing during this session, and find out what needs to happen before you start creating content.

How to Create and Manage an Influencer Marketing Program
11:35 a.m. – 12:20 p.m.

That voice you hear in your head telling you whether or not to purchase something? It’s most likely an influencer. The things you read and people you connect with online exert more influence in today’s marketplace than more traditional marketing channels.

The same is true for your customers. Gain your audience’s interest by gaining the interest of your industry’s influencers.

An influencer in his own right, Bryan Kramer will cover how to identify an influencer, incentivize them, and work together to build community and create content.

Social Video: How Companies are Succeeding with Videos on Facebook
12:35 p.m. – 1:20 p.m.

Facebook experiences an average of 8 billion video views each day. From video uploads to Facebook Live, social video offers content marketers an excellent opportunity to boost their brand’s organic reach and social engagement.

During this session, “Queen of Facebook” Mari Smith will cover video marketing tactics, real world case studies, and popular social video tools to help you drive real results on Facebook.

The Worst Advice Marketing Ever Gave to Content
2:15 p.m. – 3:00 p.m.

At some point in our careers, we’ve all been on the receiving end of bad advice. And following not-so-best practices will not only waste time and money, it can also tank your content performance.

Rand Fishkin, everyone’s favorite Whiteboard Friday host and Wizard of Moz, digs into common content marketing missteps and offers better approaches for content strategy, creation, optimization, amplification and analytics.

The New Kid on the Block Is Back: Why Earned Media Is Back in the Driver’s Seat
3:20 p.m. – 4:05 p.m.

Ken Wincko, Cision and PR Newswire’s very own Senior Vice President of Marketing, takes the stage on Wednesday afternoon with a fresh look at an old friend: earned media.

Just like your favorite boy band from the 90s, earned media is back and better than ever. And if you want to gain and retain buyer trust, your earned media strategy deserves a bigger seat at the marketing table.

Join Ken to hear how integrating earned media with paid and owned channels increased topline revenue at PR Newswire, and discover how you can use earned media tactics to improve content conversions and deliver true business ROI.

Role-of-Earned-Media-in-Inbound-Marketing

Main Conference – Day 2 (September 8)

How to Get 77% More Traffic from Your Existing Content
10:00 a.m. – 1o:45 a.m.

You spend a lot of time planning, writing, editing and designing content. But what happens after you hit publish and promote it on social a few times?

The bad news: Most of us are missing a huge opportunity by not optimizing our already existing content.

The good news: This session by Vertical Measures CEO Arnie Kuenn will show you how to drastically increase your organic traffic with a Content Gap Analysis.

How to Use Customer Service and Community to Create Killer Content
11:05 a.m. – 11:50 a.m.

Marketers are in the business of creating content that converts customers. However, if you don’t speak with said customers, you’ll never know what sort of content to create.

New York Times best-selling author and renowned business strategist Jay Baer promises a “fast-paced, example-filled, hilarious, and useful presentation” that will show you how to use customer feedback to create content audiences actually crave. As a huge fan of Hug Your Haters, this is definitely on my can’t-miss list.

Optimize the ROI of Your Content Agency Investment
12:05 p.m. – 12:50 p.m.

Agencies can play a critical role in scaling your brand’s content program — as long as you pick the right agency and establish the right framework.

Stop by Lee Odden’s Lunch & Learn and discover how to make the most of your agency-client relationship.

This presentation will explore: setting expectations, finding a common language, improving workflow and understanding the difference between reporting and insights so that your investment in an agency is a profitable one.

Paid and Unpaid Content Promotion and Distribution Methods that Actually Work
1:45 p.m. – 2:30 p.m.

Cision and PR Newswire have both been long-time proponents of content distribution, so you know we’re excited for Chad Pollit’s session on why content promotion is as critical to success as content creation.

Hear why more brands (including your competitors) are adopting both earned and paid content promotion, and learn how to identify which channels will be best for you.

By taking a look at cutting-edge audience, media, competitor and trend research analysis, this presentation will uncover new ways to grow your audience by converging your owned, earned and paid media efforts.

How to Level-Up Your Writing and Make it Ludicrously Spectacular
2:50 p.m. – 3:35 p.m.

Before you rush off to the afternoon’s Content Marketing Awards presentation, make a point to stop by this session with Ann Handley.

Take your writing “from second-rate to spectacular. From mediocre to remarkable. From boring to brilliant.” In a brand new talk, Ann will unveil advice based on insights she’s gathered since publishing her Wall Street Journal bestseller Everybody Writes two years ago.

If you’re heading to Content Marketing World, we hope to see you there (remember to stop by our Sept. 7 presentation and say hi!). And if you haven’t purchased your tickets yet for Content Marketing World, what are you waiting for? Register online here or purchase tickets at the door.

Author Amanda Hicken is a senior marketing manager at Cision, where she directs the demand generation content strategy for PR Newswire’s and Cision’s blogs. She believes the key to successful content is balancing creativity, analytics and commonsense. Connect with her on LinkedIn and follow her on Twitter @ADHicken.



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If you decided early in your life to be childless and decades have now passed, what are your current thoughts about your original decision?

I decided very early in my life (when I was in high school), that I absolutely do not want children. EVER. The reason at the time was that knowing myself, I didn't believe I would be a good mother. I was selfish and moody, I had ambition and life goals, and children just didn't fit into those dreams. I don't think giving birth will miraculously change me into some saint who would do whatever for a little person.

And both of my parents are workaholics, they divorced and both remarried (multiple times). Looking at them, knowing that I got the genes and learn from the "best", I know I have no chance to be a good mother. 

So I decided then, I will not have children.

that's about 15 years ago.

My decision hasn't changed. The reasons haven't changed much either. I never liked children. I never had that "biological motherly need" to hold a baby. In fact, I'd rather stay the hell away from them. Infants and toddlers cry too much, young children are just annoying, teenagers are the worst. I don't even want to deal with people who're under the age of 21. Call me cold-blooded bitch, I don't care, I don't want to hold your baby and make crazy screaming sounds. I'd rather hold a kitten and make crazy screaming sounds.

I still have a lot of dreams, now it's more like tangible, step by step career plans. I want to do a lot of things with my life, none of them involves starting a family, cooking for my dear husband and changing diapers. I feel quite strongly about it because I feel that I need to defend my choices, all the time. Sometimes it's the obvious questions, the look, the "you'll regret it when you're old and miserable and you have no one"; sometimes it's the seemingly harmless statement such as "if you haven't been a mother, you're not complete as a woman!" I hate it. motherhood is great, yeah, I get it. But there's no need to glorify a simple biological function.

So what do I do when I'm old and sick? I invest in 401K and buy myself some topnotch medical/hospice services.


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RE Broker & RE Tech Veterans Aim at Commission Disruption Target

About a week ago while on LinkedIn, a job posting popped up in my feed for a real estate broker by a company that was new to me called Homebay. It was a complete coincidence that Drew had them in his radar at the same time. My curiosity was piqued a bit further when I noticed that the person that posted the listing was a contact I had made a couple of years ago at the NAR convention in New Orleans. Eddie Earnest, formerly of Zurple.com, a real estate CRM platform, is Homebay’s VP of marketing.

HomebayHomebay, currently operating in California, is one of the latest entrants into the world of flat fee or what some would refer t
o as “discount” real estate services platforms. The home page greets you with a couple of tag lines that I’ve seen used a number of times over the years: “The Smarter Way To Sell” and “Sell Your Home, Keep The Commission”

I contacted Eddie to see what they were all about and what set them apart from the myriad similar companies that have come and gone or morphed 360 degrees into traditional brokers. As Drew points out, searching for that sweet spot of disruption in real estate commissions seems to be a moving business model target. If history is any indicator, it will take a very nimble organization to succeed.

Most of the team at Homebay consists of Zurple alumni. Zurple was acquired by a Canadian company and the crew set out on their new venture. Homebay’s CEO, Tom Owen has some impressive chops both in the real estate industry as a broker with over a billion dollars in transaction experience and the success He and his team had building an impressive real estate CRM platform that stands out in a very crowded field.

As with most technology start-ups, the product that is being offered by Homebay now is decidedly different from their initial offering, albeit with some of the same proprietary technology still in place. Homebay’s original offering was a SAAS platform that allowed consumers a complete “DIY” platform to create and distribute a “for sale by owner” listing. In less than a year they realized that most clients still needed professional marketing and transaction assistance.

Homebay’s clients pay a flat fee starting at $2,000 that includes guidance throughout the selling process. Earnest was quoted as saying:

“Our software empowers sellers by giving them control over their listing throughout its lifespan – and by delivering real-time analysis of incoming quotes, flagging unusual buyer requests and providing data-driven suggestions for counter-offering.”

The listing package they provide includes:

  • 0% listing commission
  • No upfront fees (pay only when you sell)
  • Expert phone and email support from top Realtors & attorneys
  • Listing submitted to the local MLS, Zillow, Trulia, Realtor.com & more
  • Pre-title clearance
  • Professional photography – up to 35 photos per listing
  • Professional For Sale sign & post
  • Comparative market analysis
  • Open houses and showing requests are easily managed online
  • Offers are analyzed and interpreted instantly for you
  • We handle all paperwork and have attorneys review it
  • We guide you all the way to closing

Eddie tells me that Homebay handled over 200 transactions last year. They describe their service as:

“..a superior selling experience at a significantly reduced cost. We provide sellers with the industry’s leading listing software as well as access to a team of experts with over $1B in transaction experience. We pride ourselves on not only providing expert guidance throughout the selling process but on both responding quickly to our customers’ needs as well as anticipating those needs and addressing them proactively.”

Coming up soon, I will speak with Robert Young, EVP of SREMatrix.com about their business model and their approach to the moving target of commission disruption.

The post RE Broker & RE Tech Veterans Aim at Commission Disruption Target appeared first on GeekEstate Blog.



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A New Real Estate Unicorn

There’s a new entrant to the unicorn club: Compass (just closed on a $70 million round).

Compass logo

I’m curious to hear the industry’s thoughts on how what they’re building is defensible? What’s their moat? They are poaching top talent from other firms, what’s to prevent the same thing happening to them in the future? I don’t have the answers, but am curious — especially if there are people reading who have used/seen their technology stack..

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Did you ever own a pet or cared for a rescued animal, bird, fish or beast of any kind that left you wondering why anybody would enjoy ownership?

Oh, dear god yes. As rehabbers, we got in a lot of Barn Owls. Now, owls as a whole are as dumb as a slab of linoleum, and yet often can be pleasant enough to care for, and make you feel rewarded when you release them. Barred Owls in particular were delightful. But not Barn Owls.

Barn Owls, at least the ones we’ve encountered in North America (and other North American rehabbers have told me the same) are utterly hateful, spiteful, creatures made of 100 pounds of malignant hatred stuffed in a 10 oz. body. They hate each other. They hate you. They hate being hungry. They hate not being hungry. They make the threat posture and hiss at you every second you are in their sight. If you have to force-feed them, they flip on their back and turn into a porcupine of talons.

And yet, there are people out there (not in the US; it’s illegal to have pet Barn Owls in the US) who have Barn Owls as pets. I have no explanation for this that does not involve mind altering substances.



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Ikea redesigns iconic shopping bag

One of Ikea’s most recognizable products is getting a facelift.

The retail giant’s iconic blue and yellow bag known as the Frakta is being redesigned. The new version features green and white woven fabric with a green handle.

The notoriously durable bags cost around a dollar, and Ikea has reportedly sold more than 3 million a year in the U.S. alone since they debuted in 1996.

The organization contracted Dutch design firm Hay to redo the Frakta, and the new version does not include branding.

The old version will also remain available for purchase.

Reaction on social media has been generally positive:

Ikea is also collaborating with designer Tom Dixon on a new line of furniture that aims to “explore comfortable, modular, flexible and lightweight seating for the modern home.”

CONFERENCE: 
Join us McDonald's HQ and learn how to use storytelling to drive employee and customer engagement.

Both of the announcements were made at Ikea’s Democratic Design Day.

What will you miss about Ikea’s iconic bag, PR Daily readers?

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Once Hillary Clinton is elected, how can liberals “hold her feet to the fire”?

First make sure that there is a strong power block to the left of her. Bernie Sanders as chair of the Senate Budget Committee would be a good start. That takes winning the Senate and then keeping it in 2018. Winning the House too if possible. And then write to people and protest.



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10 ways B2B marketing pros can gather leads

Lead generation is any company’s lifeblood, and coming up with a strategy to increase and sustain leads is important if you want to maintain revenue and growth.

The challenge in planning a lead generation strategy arises from the abundance of information out there. It’s hard to know what the best strategy is. It doesn’t help that people seek one killer lead tactic that masks all ills while failing to realize that good B2B business generation is made up of many activities, which must be measured and tested.

Marketing executives are reporting that lead quality is a top priority for lead generation and, curiously, the biggest challenge they face. In Marketo’s study, 61 percent of marketers reported that generating high-quality leads was problematic for their organizations.

Given such clear data, B2B marketing professionals must gear up their marketing campaigns and map out strong lead generation strategies for the coming year. Here are some ideas:

1. Build social media relationships.

Stop using social media mainly as a broadcast tool; provide value to your prospects by reaching out to and engaging various communities.

LinkedIn is the most effective social media platform for B2B businesses today. The key is to find two or three groups where your prospects hang out and start making yourself heard.

Start asking and answering questions in these groups. Build trusted relationships based on your expertise and your network. Start referring others and connecting these people to the tools, answers and resources they need, and you’ll attract the right sort of attention on social media.

2. Conduct seminars and webinars.

For most B2B lead generation environments, one highly effective tactic involves face-to-face education through seminars and webinars. When prospects get to see and hear that you provide valuable advice, affinity follows. If you provide solutions for the particular challenges they are struggling with, you’ll build strong relationships with your audience and position your organization as an industry expert.

Plus, from a content creation standpoint, the ongoing series you create can be turned into a powerful trust-building asset or even a product in itself.

RELATED: Learn to produce newscast-ready video and B-roll that media notice and fans share.

3. Make lead scoring dynamic and behavioral.

Consider what makes a lead qualified, and work on enhancing lead scores with information beyond demographics. As you calculate your scores, focus on how particular individuals reached your website and other actions they’ve taken.

By doing so, you’ll have a much better understanding of where they are in the buyer’s journey and what the most effective activities would be to help convert them to customers.

4. Supplement inbound tactics with outbound.

Look for a point of diminishing returns where your campaign investments provide the greatest value.

Inbound strategies such as content marketing are strong elements that should be maximized. Beyond a certain point, inbound tactics must be supplemented with outbound and other paid channels to create sustainable demand and growth. Diversify your lead generation techniques to maximize your results.

5. Collaborate with sales.

Engage early with your sales teams, and continually seek their qualitative feedback. Combining that with your own quantitative analysis will determine how you should adjust your investments and generate the most dynamic mix to fuel sales.

Aligning sales efforts with marketing activities can drastically improve marketing ROI, sales productivity and, most important, top-line growth.

6. Optimize website conversions for lead generation.

A well-performing website converts 7 percent to 14 percent of visitors and is optimized for that goal. Most people think beautiful websites are better, but studies show that even less attractive yet functional websites can be just as successful—if not more successful—at converting leads.

Still, you should limit the amount of options a person has in exploring your website. The more overwhelming it is, the greater the chance an audience will lose interest and leave.

Additionally, it is important to place calls to action in every section of your website to drive visitors to web forms and gated content. The idea is to find as many opportunities as possible to direct prospects toward a purchase.

7. Guest-blog.

An effective tactic for generating leads—for small businesses, in particular—is guest-blogging on popular industry-related websites.

Though guest-blogging can direct additional sources of traffic to your website, it is mainly a tool for increasing exposure and building authority for your brand. A bonus of guest-blogging is the opportunity to gain relevant backlinks. That should never be your primary goal, however, or you could get profiled as a spammer.

Content quality should never be compromised. The most successful guest blog posts are always well written and relevant to that particular site’s audience.

8. Think mobile.

In 2015, mobile surpassed desktop in terms of global use. People now spend three hours or more per day on their mobile phones, roughly that of time spent watching TV.

Consumers rely on their mobile devices for entertainment, research, e-commerce, social engagement or simply to pass the time.

It is predicted that by 2017, Facebook’s revenue from mobile ads (which it launched just a few years ago) in the U.S. will grow to $7.5 billion. An obvious reason for this growth is the increase in mobile advertising budgets, consistent with the rise in mobile use.

9. Understand buyers’ needs.

In 2016 and beyond, companies that focus on customers’ buyer personas—representations of the ideal client—are likely to win. Building and understanding these personas will ensure that the efforts of marketing and sales are not just focused on the customer, but focused on the “right” customer.

Although buyer personas require a lot of work to identify, putting in the effort will vastly improve your efforts when engaging with customers.

10. Earn an audience with content marketing.

Each day, there are 75 billion pieces of content, 8 billion photos uploaded and shared and 500 million Tweets posted. Our world consumes a vast amount of digital content.

However, 60 to 70 percent of content marketing goes unnoticed as it doesn’t serve audiences’ needs. Unfortunately, this means missed opportunities for brand exposure, leads and conversions. You must create content with a specific objective. Content must serve a distinct purpose or else it’s not content marketing—it’s just content.

Last, ensure that your content is valuable to your audience. The provision of unique value is a key factor in your content marketing success. You either have to be educating or entertaining those in your audience or helping them solve a problem.

Implementing these strategies without the support of a sizable team can be daunting, but with the help of various online tools, marketing activities can be more manageable.

Johanna Rivard is the executive vice president of PureB2B. A version of this article originally appeared on the company’s blog.

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At what altitude on final approach do airline pilots disengage the autopilot, and what are the decision criteria for disengaging it or not?

On the approach yesterday, my captain disengaged the autopilot at 12,000', about 10 minutes prior to the touchdown. It was a gorgeous day and he decided to hand-fly the 757 into the downwind leg and around the corner to the runway.

That's pretty rare, with most pilots taking over at just a few thousand feet. Many airlines dictate that the pilot leave the autopilot engaged until there is adequate visual reference for a landing. For instrument approaches, the pilot has to disengage the autopilot within 50 below the missed approach altitude, which is where the flight has to go around if the pilots can't see the runway environment. When the ceiling and/or visibility are very low, there are special procedures that crews can use to get into some fields and these allow use of the autopilot all the way to the runway—the crew, airplane, and airport have to be qualified to perform this.


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Life Advice: Has life ever gotten better for you beyond what you had imagined?

When I was in college I failed six programming interviews!  I failed interviews at Google, Quora, Dropbox, Microsoft, LinkedIn, and Sift Science.  I didn't get an internship that year, and spent the summer working on a project with my brother.

Then I went to grad school and started working at Twitter.  They liked me so much they gave me a return offer.  And then another return offer.  In the end I worked there for nine months and had a super fun time.  Plus they told me I was a really good intern.

It's nice to look back a couple years and reflect on how much you've improved.  For some reason I thought I was going to be a bad programmer forever, but I guess not.



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Apple, Ireland fight $14.5B European Commission ruling

Apple is asking the European Union which it would prefer: jobs or taxes?

The company’s international operations hit a bump recently after the European Commission—the EU’s governing body—ordered Apple to pay back roughly $14.5 billion, plus interest, in taxes to the Irish government.

The ruling was made after an investigation into what some are calling a “sweetheart deal” with Ireland from 2003 to 2013.

CNN Money explained:

Apple paid tax at 1%, or less, on profits attributed to its subsidiaries in Ireland, well below the 35% top rate of corporate tax in the United States and Ireland's 12.5% rate.

That prompted complaints by both European and U.S. lawmakers, who argued that Apple had been given an unfair advantage in exchange for creating jobs in Ireland. CEO Tim Cook was even called to testify on Apple's tax arrangements with Ireland before a Senate committee in 2013.

The Irish Times further explained the ruling:

Only a fraction of the profits of Apple Sales International (an Irish-registered company) were allocated to its Irish branch and subject to tax here. The “remaining vast majority of profits were allocated to the ‘head office’, where they remained untaxed”, according to the commission.

In effect, this money was paid to Apple in the US to fund research and development.

The bill for tax benefits, plus interest, covers 2003 to 2014. Apple has more than $231 billion in cash on its balance sheet to cushion the blow.

European Commissioner Margrethe Vestager said in the organization’s press release:

Member States cannot give tax benefits to selected companies – this is illegal under EU state aid rules. The Commission's investigation concluded that Ireland granted illegal tax benefits to Apple, which enabled it to pay substantially less tax than other businesses over many years. In fact, this selective treatment allowed Apple to pay an effective corporate tax rate of 1 per cent on its European profits in 2003 down to 0.005 per cent in 2014.

Apple’s chief executive, Tim Cook, responded to the ruling with a letter to European customers. It read, in part:

As responsible corporate citizens, we are also proud of our contributions to local economies across Europe, and to communities everywhere. As our business has grown over the years, we have become the largest taxpayer in Ireland, the largest taxpayer in the United States, and the largest taxpayer in the world.

Over the years, we received guidance from Irish tax authorities on how to comply correctly with Irish tax law — the same kind of guidance available to any company doing business there. In Ireland and in every country where we operate, Apple follows the law and we pay all the taxes we owe.

The European Commission has launched an effort to rewrite Apple’s history in Europe, ignore Ireland’s tax laws and upend the international tax system in the process. The opinion issued on August 30th alleges that Ireland gave Apple a special deal on our taxes. This claim has no basis in fact or in law. We never asked for, nor did we receive, any special deals. We now find ourselves in the unusual position of being ordered to retroactively pay additional taxes to a government that says we don't owe them any more than we've already paid.

The Commission’s move is unprecedented and it has serious, wide-reaching implications. It is effectively proposing to replace Irish tax laws with a view of what the Commission thinks the law should have been. This would strike a devastating blow to the sovereignty of EU member states over their own tax matters, and to the principle of certainty of law in Europe. Ireland has said they plan to appeal the Commission’s ruling and Apple will do the same. We are confident that the Commission’s order will be reversed.

RELATED: Learn to find your leader's real voice at the 2016 Leadership and Executive Communications Conference.

Though Cook said the ruling had “no basis in fact or in law,” some say Apple took advantage of the situation to avoid paying more taxes—even after the EC ordered other companies to repay millions in taxes.

The New York Times published an editorial that read, in part:

Apple has engaged in increasingly aggressive tax avoidance for at least a decade, including stashing some $100 billion in Ireland without paying taxes on much of it anywhere in the world, according to a Senate investigation in 2013. In a display of arrogance, the company seemed to believe that its arrangements in a known tax haven like Ireland would never be deemed illegal — even as European regulators cracked down in similar cases against such multinational corporations as Starbucks, Amazon, Fiat and the German chemical giant BASF.

Congress, for its part, has sat idly by as American corporations have indulged in increasingly intricate forms of tax avoidance made possible by the interplay of an outmoded corporate tax code and modern globalized finance. The biggest tax dodge in need of reform involves deferral, in which American companies can defer paying taxes on foreign-held profits until those sums are repatriated.

Cook wrote that the ruling could drastically affect Ireland’s employment forecast:

Beyond the obvious targeting of Apple, the most profound and harmful effect of this ruling will be on investment and job creation in Europe. Using the Commission’s theory, every company in Ireland and across Europe is suddenly at risk of being subjected to taxes under laws that never existed.

Apple has long supported international tax reform with the objectives of simplicity and clarity. We believe these changes should come about through the proper legislative process, in which proposals are discussed among the leaders and citizens of the affected countries. And as with any new laws, they should be applied going forward — not retroactively.

We are committed to Ireland and we plan to continue investing there, growing and serving our customers with the same level of passion and commitment. We firmly believe that the facts and the established legal principles upon which the EU was founded will ultimately prevail.

Apple isn’t the only party fighting the European Commission’s decision. Ireland’s minister for finance, Michael Noonan, said the government would appeal the ruling.

RTÉ News reported:

In a statement the Government said it "disagrees profoundly with the commission’s analysis. Ireland did not give favourable tax treatment to Apple."

It added: "Ireland does not do deals with taxpayers. No fine or penalty has been levied against the Irish State. This decision has no effect on the 12.5% rate of corporation tax and is not about Ireland’s wider corporation tax regime."

Noonan’s response drew criticism from several lawmakers who believe that Ireland should take the money, but Bloomberg reported that “the stakes are higher” for the Irish government:

The country’s corporate tax regime is a cornerstone of its economic policy, attracting Google Inc. and Facebook Inc. to Dublin. Even when Ireland was forced to seek an international bailout six years ago, it resisted pressure to change how it taxes companies. While the Apple ruling doesn’t directly threaten the 12.5 percent rate, the government has promised to stand by executives it says are helping the economy.

"To do anything else, it would be like eating the seed potatoes,” Noonan told broadcaster RTE on Tuesday, adding a failure to fight the case would hurt future generations.

The prospect of losing jobs from international giants such as Apple might push Ireland to another decision as well: Growing discord over Ireland’s corporate taxes could cause the country to leave the European Union—as the United Kingdom did this year in the startling “Brexit” referendum.

The Metro reported:

Ireland remains, for the most part, a model EU member, though the EU has long been hostile to the country’s 12.5% corporation tax rate. Mainstream politicians have warned that the European Union’s efforts to crack down on that tax rate could push the country towards the exit door.

MEP Brian Hayes of the Fine Gael party warned that the UK, which has consistently been one of the Republic’s key allies in fighting attempts at EU tax harmonisation, can no longer be relied on now Britons have voted for Brexit.

‘Any attempt made to cajole us [on corporation tax], as far as I’m concerned, we’re out the door,’ he told the Irish News.

‘We cannot be tied into an anti-business, anti-growth pact while the Brits are allowed to move on – we have a lot more to lose than anybody else.’

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For memorable employee messages, go mobile

What's the number-one obstacle to better workplace productivity?

If you said "our employees' mobile phones," you're absolutely right.

Red e App's free webinar, "10 best ways to use mobile to reach employees," will teach you how to communicate with workers on their mobile phones with messages that stick.

Don't fight your employees' smart phones: Join 'em!

On Sept. 21, 2016 at 1 p.m. CT, this free 60-minute webinar will give you 10 innovative ways to make your messages stay in the minds and hearts of your widely-dispersed workforce.

You'll learn:

  • Best practices for mobile messages to employees
  • The ideal length of a mobile message
  • When to use photos, videos and attachments
  • How to create content of real value for employees
  • Which messages are the most memorable
  • Should your news come from "the brand" or a human?
  • Why mobile is more than disruptive: It's revolutionary

Best of all, you can tune in from anywhere—even from out in the field, on your mobile phone.

Sign up now.

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How bad does a skunk's spray really smell?

Having been sprayed by a skunk in close quarters, I can tell you the smell is nauseating, noxious, putrid... I could go on... one more, malodorous. It is overwhelming, utterly overwhelming.

While your brain is trying to process this sudden mephitic whiff of Hell that has engulfed your olfactory system, your eyes suddenly start pouring out tears, you may vomit, and you will become dizzy and disoriented.

The source of this aroma? The set of two scent glands located on either side of the skunk's anus. The chemical name of the substance produced in these glands is N-butyl mercaptan, commonly known as skunk spray.

These glands produce a mixture of sulfur-containing chemicals such as thiols, traditionally called mercaptans, which have a highly offensive smell. Muscles located next to the scent glands allow them to spray with a high degree of accuracy, as far as 3 m (10 ft) [1]

Putting aside the smell, as if you ever could, the spray can also irritate exposed skin and cause temporary blindness. It makes for an effective escape mechanism for a small mammal with average fighting skills, especially against a large predator.

It's worth noting a skunk usually doesn’t spray unless it's surprised or scared out of its wits. This could be because it takes several days for the skunk to replenish the supply in the scent glands, leaving itself vulnerable in the interim.

The thing about skunk spray is it contains several different chemicals that all need to be neutralized to get rid of the smell completely. The main one being thiols, a sulfur based compound that's also present in onions and garlic. It's not too difficult, but it is time consuming.

When I was sprayed, along with 2 others, we made up a mixture of 3% hydrogen peroxide, baking soda and a few drops of Dawn Ultra dishwashing liquid. It's important not to store this mixture in a closed container for future use as it carries a high risk of exploding. Mix it, pour it into a bathtub or spray bottle and wash yourself with it. Avoid your hair as the peroxide could have a bleaching effect. We used a mild detergent on our hair followed by loads of conditioner after we were sure the smell had been washed completely away. It’s wise to ask someone who hasn’t been exposed to the smell to make this determination. Olfactory fatigue can prevent you from accurately assessing the presence of the odor.

The story of how and why I was sprayed is here: Logan Forbes' answer to What does it feel like to rescue a wild animal?

[1] Wikipedia: skunk

Thanks for the A2A Viola



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5 tips to succeeding in PR

As a millennial with several years of experience under my belt, I’m always looking for ways to expand my career.

Inspired by the article, “ 11 Millennials On The One Piece Of Career Advice That Their Generation Needs To Hear,” here are a few takeaways from my own journey:

  1. Be patient, and persevere . If you know what you want, stay focused and work hard until you achieve your goals.

  2. Be content; appreciate what you already have . Doing so makes you a lot less likely to make rash decisions based on emotional motivations. Make logical choices, rather than basing your decisions on pride, ignorance, bitterness or jealousy. Focusing on those emotions can damage your career long term.

  3. Don't make excuses for yourself . If you're not willing to put in serious effort and go through hardship, you might not be ready for your dream, or you might not deserve it.

  4. Don’t invest in personal possessions or belongings . Invest in experiences instead.

  5. Be secure with yourself—and know who you are . You are in control of your own path. You dictate your learning curves. As long as you are secure with your goals, you will succeed in your own time, at the pace that best suits you.

Don’t be wary of new challenges; success will come!

RELATED: Tell better brand stories on Facebook, Twitter, Instagram, Snapchat and your blog.

Rachel Lee Puah is the digital health lead at Edelman in Singapore. A version of this article first appeared on LinkedIn.

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Surgeon General pens unprecedented letter to fight opioid epidemic

The message to millions of physicians throughout the U.S. was somber and clear: It’s time to take the lead in the “unprecedented” war against opioid abuse.

U.S. Surgeon General Dr. Vivek Murthy penned a heartfelt letter to doctors late last week, urging them to take action and refine the way they treat patients with chronic pain.

Time.com reported that overdose deaths have quadrupled since 1999. Murthy said in his letter that nearly 2 million people in America have a prescription opioid use disorder.

Murthy is asking doctors to educate themselves on the addictiveness of painkillers, citing the fact that 20 years ago, doctors were urged to be more aggressive about pain treatment. “Many of us were even taught – incorrectly – that opioids are not addictive when prescribed for legitimate pain,” he writes. He is also asking physicians to screen the people they say for opioid abuse disorder and provide them with “ evidence-based treatment.”

Murthy’s letter also asked physicians to help #TurnTheTide with an online pledge to help combat the epidemic. The National Pain Report said:

As cynical as times may seem, the public still looks to our profession for hope during difficult moments. This is one of those times. That is why I am asking you to pledge your commitment to turn the tide on the opioid crisis. Please take the pledge. Together, we will build a national movement of clinicians to do three things: First, we will educate ourselves to treat pain safely and effectively. A good place to start is the TurnTheTideRx pocket guide with the CDC Opioid Prescribing Guideline. Second, we will screen our patients for opioid use disorder and provide or connect them with evidence-based treatment. Third, we can shape how the rest of the country sees addiction by talking about and treating it as a chronic illness, not a moral failing. 

Surgeon_General_Turnthetide
By Monday, the campaign had gained steam with several hashtags and support from clinicians: 

Surgeon_General_Turnthetide_tweets

The initiative also put a face on the victims of drug abuse: 

SurgeonGeneral_families_tweets

One region’s suffering

The news was welcomed in Cincinnati. The past several days have been brutal for emergency responders and hospitals dealing with a spike of overdoses. 

FREE DOWNLOAD: How to turn your executive into a brilliant speaker.

The Washington Post reported:

At the end of last week, after a six-day stretch of emergency room visits that exhausted first responders and their medical supplies, the overdose tally soared to a number health officials are calling “unprecedented”: 174. On average, Cincinnati sees four overdose reports per day, the Cincinnati Enquirer reported , and usually no more than 20 or 25 in a given week.

Authorities believe a bad batch of heroin that may be mixed with the “potent painkiller fentanyl or the mega-potent animal opioid carfentanil” is on the streets. According to Cincinnatti.com:

Carfentanil, an analgesic for large animals including elephants, was discovered in July in the region's heroin stream…Officials in Akron and Columbus have reported carfentanil in heroin found in their cities as well; both locations have suffered from bouts of overdoses. Hospitals in the region are not equipped to test blood for the animal opioid, which is rare and only in July surfaced in Greater Cincinnati's street heroin.

Dr. Shawn Ryan, a certified addiction expert and founder of BrightView Health, an outpatient addiction practice, said the drug is so rare and so new to the region that no local hospitals could test for carfentanil. Cincinnati.com also reported:

Mercy Health and the University of Cincinnati Medical Center officials said such tests are not available there. Nan Franks, a facilitator for the Addiction Services Council of Cincinnati, said that she is fully supportive of the effort to get the response teams in place. "People overwhelmingly want help, but we have to have a place to take them," Franks said.

If all of those who need addiction treatment were to seek it at once, she said, there wouldn't be enough help. "The treatment system would not be able to absorb the flood."

Readers, what is PR’s role in battling the opioid epidemic? What are your providers and facilities doing to help lower the frightening statistics? Please offer your thoughts in the comments section.

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Tuesday, August 30, 2016

What is one quality you admire in people?

The quality I admire the most in people is Humility.

Many other qualities go hand in hand with Humility, like Simplicity and Kindness.
I feel a person, no matter who he is, becomes great when he incorporates humility in his life. It just spreads so much positive aura around. I would like to quote Sirius Black (/J. K. Rowling) here

If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.
- J. K. Rowling

I think the story of Shri Ishwar Chandra Vidyasagar, the pillar of the Bengal Renaissance, is worth sharing here.

There lived another certain pundit from across the country who had also studied Sanskrit grammar in great detail. However, despite all his struggles, he was unable to decipher certain portions of the Panini Sutras (Panini’s grammar rules). Immediately, he thought of the great Sanskrit pundit, Ishwar Chandra and wrote to him to see if he was available for a brief discussion. Ishwar Chandra invited this other pundit to come to Calcutta so that they could talk in leisure and discuss the grammatical doubt in greater detail. Ishwar Chandra also volunteered to receive the pundit at the railway station and take him to his house. This pundit was overjoyed after getting Ishwar Chandra’s reply and made preparations to go to Calcutta. But, the pundit was a very haughty man, and he was proud of himself for being a scholar. Even though he had struggled to understand a few rules from the Panini sutras, now that he had got Ishwar Chandra’s reply, he became overconfident about his scholarship and became even more proud. He dressed exquisitely during the train journey, so that he was well dressed when meeting Ishwar Chandra.

As promised, Ishwar Chandra was waiting at the railway station to receive this pundit. Ishwar Chandra always dressed very modestly, and this proud pundit mistook him to be a coolie and disregarded him when he waved. The pundit looked around searching for a well-dressed Ishwar Chandra. He assumed that a person as respected and as famous as Ishwar Chandra would wear shiny clothes and costly shoes. He could not find anyone dressed as exquisitely as he himself was, and so beckoned the coolie and ordered to carry his luggage and asked him “Do you know where the famous Ishwar Chandra lives?” and he nodded in the affirmative. Ishwar Chandra quietly obeyed the pundit and carried his luggage to his own house. On the way, this pundit would not stop blowing his own trumpet. He said “I am a Sanskrit scholar. Do you know how difficult it is for people to study the Sanskrit grammar rules? It was written by a genius man called Panini. I am one of the very few people in this country who understands that. Another person who understands them is Ishwar Chandra and I am here to see him so that I can have these intellectual conversations with someone who is equal to me in intelligence.” Ishwar listened to the pundit’s continuous self-praise but did not become angry or agitated. He still did not reveal his true identity, but quietly carried the luggage to his house.

Upon reaching his house, he opened the door and invited the pundit inside courteously. It was then that the pundit realized – the person he had been singing his own praises to was none other than the great Ishwar Chandra himself. He felt very ashamed of himself when he saw how such a genius like Ishwar Chandra could dress so simply, conduct himself so modestly and respect everyone else so humbly, even when we was being treated like a coolie. He was astounded also by the simplicity of his residence and the simplicity of his habits. After staying with Ishwar Chandra for a couple of days, and after clarifying his grammar doubts, the pundit returned home, a more humble man himself.
The story conveys it all.

Story's Source
The Pundit who was mistaken for a Coolie

Thank you for the A2A dear sir!

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Will the discovery of Bernie Sanders' arrest as a civil rights protestor in the 1960s hurt his campaign?

What do you think about Iranians or Persian people (not politicians)?

Well, one of my favorite fellow Quorans is Sam Sinai, who is Persian. So there's that.

As a kid, my neighbors were an Iranian family. My neighbor's mom was the nicest, most hospitable, caring, outgoing, hilarious and glamorous lady you ever met. His grandmother, who eventually moved in with them, was also really really nice--she would make food for you and insist that you eat it, even if she couldn't speak a lick of English and was so frail that just moving about the kitchen looked like a hassle. His dad was also hilarious, and (like every single other Persian I've met) had great taste in cars; they had two, a Mercedes E-class and an Alfa Romeo. His uncle would visit sometimes, and he was nice enough I guess. He struck me as a bit different though, and it wasn't til awhile after meeting him that my neighbor told me why. The uncle was a veteran; he had fought against Saddam Hussein long before America did, had survived artillery barrages and chemical weapon attacks... sometimes, my neighbor said, he would have panic attacks at night where he would shake uncontrollably.

Persian is a funny-sounding language. A lot of the time, it sounds very nasal, and there aren't as many guttural sounds like in Arabic. When my neighbors would have family get-togethers they'd be very loud but not in an obnoxious way--they just enjoyed having a good time. Actually, having a good time seems to be something Persians excel at. They like to dress really well, go out hard, and be extremely expressive and emotional. After the Revolution in 1979, when many fled the unrest, a fair number ended up in LA, where my mom was working at the time. She laughed at how all of these expensively-dressed, heavily-perfumed, supremely confident Iranian guys would party like crazy and strut around; one of their hilarious conversation-starters/pickup lines was, "Hey, we're Oriental too!"

The Iranians I've encountered are all obsessed with two things, soccer and politics. (Partying would be a close third, although my guess is that this is not a universal Iranian thing, given how culturally conservative many Iranian voters seem to be.) But yes, back to soccer and politics. Soccer is a huge deal for Persians, as you can read here: Just how big of a spectator sport is Football (Soccer) in Iran? During some crucial game prior to the 1994 World Cup (which was in the US), Iraq beat Iran. I don't remember the exact details, but I believe this meant that Iran stayed home and was excluded from the finals. My neighbors were so distraught about this that they couldn't stop talking about it for awhile. Apparently, Iraq and Iran are two of Asia's more successful soccer nations, and the memory of the war plus traditional Persian-Arab rivalry, makes it a bit like sports games between Korea and Japan, or France and Germany.

As for politics, if you ask any Iranian here in the US what they think about the government in Tehran, you will get an earful in my experience. Sometimes it'll be praise, other times it'll be bitter criticism--in other words, no different from Americans. Whichever it is though, they all seem to believe very strongly in their democracy--Islamic democracy, which is obviously different than the Judeo-Christian democracy that we have in the West. A few years ago in San Diego, I was talking to this Iranian cabbie who was saying how he and all of his relatives had piled into a convoy so they could go up to LA to vote out that "asshole" Ahmadinejad; like many Iranians, he was convinced that Ahmadinejad had robbed the election, but was still determined to vote for the liberal candidate next time round. This doesn't seem that unusual--voting is a big deal for Iranians. I met an Iranian Kurd (not a Persian, he emphatically told me!) in Denver who would gather up his family every presidential election and go to LA, where the nearest ballot boxes for Iranian residents of the US were located.

So all in all, Iranians are great. I don't know too many that well, but I've never had any reason to think as a people they're bad. They certainly aren't much different from Americans.


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What gossip have you heard about yourself that just isn't true?

While growing up, I was always one of the smartest kids in my classes, and -due to the fact that my dad was an electrical engineer who was in charge of making sure the computers at power plants were always working properly and that I grew up in the late 90s- I was also something of a computer nerd. All of my classmates knew this (I graduated with a high school class of 199 - everyone knew everyone). My mom is also the Spanish teacher at the high school, so I was often getting to do things that other students didn't have the opportunity to do, like work on projects using school systems long after school hours.

I was good enough with computers that I actually managed to hack the school's network at my high school to get around their website blocking tools (not actually very hard...this was 2003 and I wouldn't call their network secure. Everything was just "hidden" rather than inaccessible to student logins). I would use this method all the time to surf whatever websites I wanted after school hours as I'd wait for my mom to be ready to go home.

And while doing this, being a 14-year-old girl just discovering her sexuality, I would occasionally search for provocative pictures to look at. Now, none of it was actual porn. Nobody was ever naked, but even so it was eventually my downfall. Some keyword I searched for eventually triggered a monitoring bot, and then the IT guy saw what I was doing.

So I was called into the principal's office one day during school and was basically only yelled at for the provocative pictures (nary a word about me breaking into the main system). But the interesting part is what happened next.

Everyone in my class had heard that I'd been called to the office, and since I never got in trouble and my mom was a teacher, a rumor began to spread that there was a problem with the school's computers and they had called on me to fix it. This rumor persisted throughout all four years of high school (and some of them may still believe it to this day). During my junior year, I was actually recruited to help reconfigure the network security since I had bypassed it so easily (and because everyone knew I was an expert, even though I wasn't).

And that is the story of how a horny girl looking at pictures on the internet caused everyone to think she was a computer genius.



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SRE Matrix, and Recreating the Portal Wheel

SRE Matrix has $200 million in funding from Takeshi Sekiguchi, operating a discount model in Hawaii and San Diego, and looking to expand (see Inman).

sre-homepage

What are they doing with all that money?

Building another national portal…

The brokerage planned to have set up shop in 14 states by July, but it’s currently only operating in Hawaii and San Diego. It decided to hold off on expansion until it could field a nationwide property search site, Young said.

Led by Lucas Haldeman, a former product manager at realtor.com operator Move, more than 20 engineers are working out of an office in Scottsdale, Arizona, to have the site ready for primetime sometime in the first quarter of 2017, according to Young.

Much of what I wrote about BPP applies (see articles linked from this page).

When talking about a consumer facing portal, the core question is what are you providing/delivering to consumers they can’t get now? WHY should a buyer (or seller) care? It’s no secret portals that don’t attract buyers don’t last long. I’d love an answer from SRE as to the “why (another portal is needed)“…

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What quality does Hillary Clinton possess that separates her from the rest?

Absolutely inhuman dedication. The woman has more grit than any other human being on the planet.

Despite being treated like garbage for her entire professional life, she also remains dedicated to the public good. I have no idea how she manages this. If I’d been treated one tenth as crappily as she’s been treated by the very people I’m trying to help, I’d have told them to fuck off and disappear under their own problems, and gone off to sip pina coladas by the pool for the rest of my life. But she keeps trying to make things better, even for people who have no right to expect her to care.



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On ‘GMA,’ Ryan Lochte admits to lie, says he wants to ‘move on’

U.S. Olympic swimmer Ryan Lochte has a PR-induced catchphrase: “I over-exaggerated.”

When you’re an Olympic gold medalist with an image to protect, a simple case of over-exaggeration can lead to being branded as an international liar.

Such was the case with Lochte after Rio investigators revealed that his initial story—of being “robbed” and “having a gun pointed to his forehead”—was inaccurate.

During an interview on “Good Morning America” on Tuesday, Lochte owned up to his wrong-doing, though he quickly blamed journalists and reporters for taking his “huge mistake” and turning it into “the worst weeks of his life.”

From the interview:

I have a great team. They are dealing with it, all the legal issues. We’re just trying to get this over with. It’s been dragged out way [for] too long. The media has taken this to a whole new level. I want to put this behind me and move on and move forward, and I think the rest of the world wants that, too. There are other, bigger issues that this world is facing. I am human. I made a mistake, and that’s something I am going to have to live with.

Although Lochte used the term “over-exaggeration” several times during today’s ‘GMA’ interview, he fessed up to flat-out lying about one aspect of his story.

The thing that I told that wasn’t true was having the gun pointed to my forehead and cocked.

Quickly adding:

That was over-exaggerated.

The crisis basics

Ferroli Communications principal and media relations consultant Marge Ferroli says Lochte’s interview wasn’t as convincing as many might have predicted.

From Ferroli:

In his GMA interview, he came across as unsure of himself but made the effort to sincerely address the incident and the impact on his teammates and family. He waited far too long in his comments to admit to making a mistake—that should have been said at the top of the interview. He also should have been much stronger in saying he was cooperating fully with legal authorities in Brazil. I believe he should have used the simple words "I'm sorry" for disappointing or hurting his family, teammates and Olympics fans.

Assembling a team

Lochte has lost an estimated $1 million in sponsorship partnerships since returning from Rio. He’s been dropped by four brands, including Speedo and Ralph Lauren.

For help with handling the backlash, ABC News reports Lochte hired top-tier crisis manager Matthew Hiltzik, who has helped restore the images of high-profile athletes and celebrities such as Justin Bieber and Tony Parker.

RELATED: Stop being an order taker and become a strategic partner.

From ABC:

The corporate communications and PR guru is no stranger to athletes in crisis: He's worked with football player Manti Te'o (who claimed he had a cancer-stricken girlfriend), basketball player Tony Parker (who's alleged infidelity was splashed across tabloid covers) and baseball player Ryan Braun (who tested positive for an abnormally high level of testosterone). Hiltzik—a licensed attorney—has also worked with a slew of Hollywood figures, including Justin BieberAlec Baldwin and Katie Couric.

Starting anew

It was reported that Lochte agreed to be on ABC’s “Dancing with the Stars” before the incident in Rio.

On being asked this morning whether it’s a good idea to continue with his plan to appear on the reality show, Lochte responded:

The emotional part is the hardest thing. The past two weeks have been the lowest part of my life. The fans, my family, my friends have been really positive, keeping me going. This is perfect with the show, because I want to put that behind me. I want to move forward, and I want the whole world to move forward. [I’ll] put on my dancing shoes, or at least try to.

Ferroli says appearing on “DWTS” will give Lochte the opportunity to showcase his hard work and determination to succeed in something beyond the swimming pool.

She adds:

Ryan Lochte is a young man whose reputation has been seriously damaged by his night of celebration in Rio, but the opportunity to begin to redeem himself with the public is now—while media attention is still on him. He can demonstrate more responsible behavior. I don't think it's too soon for him to make the DWTS appearance.

Lochte didn’t waste any time promoting the show, which will start its new season on Sept. 5:

Although many Twitter users are showing support for of the swimmer, others continue to use the hashtags #LochteMess and #LochteGate to criticize his decision to appear on the show:

How do you think Lochte’s ‘GMA’ interview went, PR Daily readers? Is he making the right decisions to restore his public image?

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