In 1982, British Airways Flight 9 -- a 747 with 248 passengers on-board -- inadvertently flew into a volcanic ash cloud over the Indian Ocean. The ingestion of ash caused all four engines to fail mid-flight.
With a ditching of the aircraft in the ocean seemingly inevitable, Captain Eric Moody, in a pièce de résistance of British stoicism, made the following announcement:
Ladies and gentlemen, this is your captain speaking. We have a small problem. All four engines have stopped. We are doing our damnedest to get them going again. I trust you are not in too much distress.
Edit: You can read the full story here: When volcanic ash stopped a Jumbo at 37,000ft Thanks to Ferdinand Brueggemann for the link.
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