Thursday, June 2, 2016

JetBlue stands by crew after backlash over flight attire

A recent incident on a JetBlue flight from Boston to Seattle has launched a national discourse on appropriate plane attire.

Burlesque performer “Maggie McMuffin”—who gave her stage name for articles about the incident—attempted to board her flight when the crew informed her that the shorts she was wearing were too short.

You can be the judge:

JetBlue said McMuffin was not denied boarding, but McMuffin said was asked to either rebook on a different flight or change her clothes. She chose the latter:

The airline offered McMuffin a $162 flight credit and an apology. She said it wasn’t enough.

RELATED: Keep your cool in a crisis with these 13 tips.

"I would appreciate an apology from the pilot," McMuffin told Entrepreneur. "I would also like to see JetBlue be more clear with consumers in the future about expectations for them. Dress codes should not be subjective."

Though JetBlue apologized to McMuffin, the airline is standing by its employees’ actions. JetBlue issued the following statement to reporters:

The gate and onboard crew discussed the customer's clothing and determined that the burlesque shorts may offend other families on the flight. While the customer was not denied boarding, the crew members politely asked if she could change. The customer agreed and continued on the flight without interruption. We support our crew members' discretion to make these difficult decisions.

McMuffin said that she does not plan to fly JetBlue again.

(Image via)



from PR Daily News Feed http://ift.tt/1UjJ3cx

No comments:

Post a Comment