That "your call is very important to us. Please stay on the line and a customer service representative will be with you shortly."
Really? I call bullshit.
If my call is so important to you, why have you kept me on hold for the last 30 fricking minutes? If my call is so important, shouldn't you be hiring more staff or doing something about high frequency call hours so that you don't shamelessly waste my valuable time?
Please just tell me the truth. "We'll get to you when we get to you."
Read other answers by Garrick Saito on Quora:
- Which would you rather be stuck in a room with for an extended period, a smartass or a dumbass, and why?
- If you had a conversation with bread at the grocery store, how would it go?
- If someone asks if you are intelligent, what's the best way to answer without sounding conceited?
from Quora http://ift.tt/2fYUARJ
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